Boston Consulting Group and Jeanie Daniel Duck shows how organisational change can be tamed.
Duck has written a wonderful book about how people can experience change as a dreadful force. Even thought it’s academically not the most perfect book written on the topic, the author’s use of plain drawings and vivid, corporate examples all makes it an enjoyable read. She makes you realise that it is perfectly possible to control the fear of change. Her book may be useful for anyone in charge of managing an organisational change process.